Effective Date: 5th October 2025
Contact: support@puffuo.com

Puffuo.com values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our site or make a purchase, we may collect:

• Personal information such as your name, billing address, shipping address, phone number, and email.
• Payment details (processed securely through our payment gateway; we never store full credit card data).
• Device information including IP address, browser type, time zone, and cookies.
• Order information such as products purchased, preferences, and order history.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate order updates and respond to inquiries
• Prevent fraud or unauthorized transactions
• Improve our website and shopping experience
• Send marketing updates (only with your consent)

3. Cookies and Tracking

We use cookies to remember your preferences, maintain your cart, and measure analytics. You can disable cookies in your browser settings, though certain site features may not function properly without them.

4. Sharing Your Information

We share limited information with trusted third parties that help operate our store—such as payment processors, shipping providers, and analytics services. These partners are required to maintain confidentiality and data security.

We may also disclose information to comply with legal obligations or respond to lawful requests.

5. Data Retention

We keep your order information for our records unless you request deletion. We also retain data as needed to meet legal and tax requirements.

6. Security

We use SSL encryption, secure hosting, and restricted database access to protect your data. While no system is completely immune, we continuously monitor for vulnerabilities and improve protection.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. You can contact us anytime at support@puffuo.com for privacy-related requests.

8. Third-Party Links

Our site may include links to other websites. We are not responsible for the privacy practices or content of external sites.

9. Policy Updates

We may update this policy periodically. Any major change will be posted here with an updated effective date.